Support
Last updated:
Draft. This document was written in-house and is pending review by a lawyer. It describes what the service actually does today, and we will publish a reviewed version once that review is done.
Stuck? Email info@titushub.com from the address on your account and tell us what you were trying to do. We reply to every message; please allow up to two business days.
Looking for Titus Hub?
You found it. Titus Hub, the task and chat app, is now called Titus Board and lives at titusboard.com. Your account, your password and everything in your workspaces came with it. Links and bookmarks to titushub.com bring you here. If your password manager saved your login under titushub.com, look for that entry, or use Forgot password and save the new one for titusboard.com.
Signing in
- Forgotten password: request a reset link. It is valid for about an hour. If it has expired, request another.
- “Incorrect email or password”: check the address for typos, then try a reset. For your security the message is the same whether or not an account exists.
- Confirmation email didn't arrive: check your spam folder, then sign in and use Resend on the banner at the top of the app.
Invitations
- An invitation email carries a link that proves it reached your inbox. Open it on the device you want to use, then sign in or create an account with the same email address it was sent to.
- Invitations wait for you in the app until you accept or decline them. If you don't see one, confirm your email address first.
- Can't send invitations? Confirm your email address; only verified accounts can invite people.
The Android app
The Titus BoardAndroid app signs in with the same account as the website. Accounts are created on the website. Push notifications arrive when you allow them the first time the app asks; you can turn them off again in Settings or in Android's app settings.
Your account and data
- Edit your name and photo from your profile in the app.
- Turn task-activity emails and push notifications on or off in Settings.
- Export a project from the app at any time.
- Delete your account from your profile, or by emailing us. See how account deletion works.
Contact
Email info@titushub.com. Our Privacy Policy and Terms of Service say how we handle your information and what you can expect from us.